Veterinary clinics

How to set up a price list for your vet clinic in India

A clinic with no written price list bills from memory, so the same consultation can be charged two ways in one week and the owner only finds out at the end-of-month count. A price list with a GST treatment and code for each item keeps billing consistent and makes the totals match what was actually earned. This guide is for clinic owners and managers. It is general information, so confirm GST treatment with your CA.

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What belongs on the list

List every service the clinic sells as its own item: consultations, examinations, procedures, vaccinations, grooming, boarding, lab tests and home visits, plus the medicines and products you sell over the counter. Use plain names that reception and the owner both recognise, so a bill reads the same whoever prints it.

Rules that keep prices consistent

  • One fee per service, with the date each change took effect.
  • Emergency or after-hours rates as a separate, named item, not a surcharge typed in at the counter.
  • Package prices, such as a vaccination course or a grooming package, with what is included written next to them.
  • Discounts as rules you can apply, such as a senior-citizen or repeat-visit discount, rather than ad hoc reductions.

GST and codes for each item

Decide the GST treatment of each item once, when you build the list, not on every bill. Health care by the clinic is generally exempt, while items such as grooming, boarding or pet food can be taxable, so one bill can contain both. Record the GST rate and the HSN or SAC code against each item. FINTY stores a fee, a GST rate and an HSN/SAC code for each vet service, and a price, rate and code for each vaccine, so the record is kept in one place. Check every classification with your CA before you rely on it.

What to record for each item type

Item typeWhat to recordWhy it matters
Consultation and treatmentFee, GST treatment, SAC codeBills and reports agree
VaccinesPrice, GST rate, HSN code, batch in stockBilling and stock use the same record
Medicines and pet foodSelling price, GST rate, HSN codeTaxable and exempt items are kept apart
Grooming and boardingFee per visit or per night, GST rate, SAC codeThe same service costs the same every time
Home visit or travelFee, shown as its own lineOwners can see what the charge is for

Review prices on a schedule

Look at the list at least once a year, and whenever supply or staff costs change. Keep the old price on record when you change it, so a disputed invoice can be checked against the price that applied on that day. Tell regular owners in advance of a change, at the desk or in a reminder message.

How to roll it out

  • Write the list in one place, either a spreadsheet or your clinic software, and print a copy for the reception desk.
  • Train everyone who bills, and agree who may change a price and who must approve it.
  • Check the first week of bills against the list, then check a sample every month.
  • Compare the day's collections with the bills to catch missing or mistyped items.

How FINTY helps

FINTY keeps a vet service list with a fee, GST rate and HSN/SAC code for each service, and a vaccine list with its own price and rate, so the clinic's prices are written down once. There is a permanent free plan, a 30-day free trial on paid plans, and the Vet Clinic plan is 799 rupees a month. Price setup is your decision, and the list only helps if someone reviews it regularly.

Run your clinic from one screen

FINTY keeps owners, pets and vaccine history together, sends WhatsApp reminders, and bills a visit while deducting medicine stock. 30-day free trial, then ₹799 a month.

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Questions

Should every service have its own price?

Yes, for anything you bill regularly. A single "treatment" line hides what each service earns and makes it hard to check the GST treatment of each item.

Do I need to show the HSN or SAC code on a vet bill?

It depends on your turnover and registration. Ask your CA. Recording the code against each item means it is ready when you need it.

How often should a clinic change its prices?

Review once a year and when costs change. Frequent small changes confuse owners, so group them and tell regular owners before they take effect.

Should a clinic publish its prices?

Many clinics publish at least the consultation fee, which answers the most common question. Add a note that the vet may recommend further treatment after the examination.

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